You take online privacy seriously and
so does GMAC Home Services. This statement is one way of sustaining
your trust in our company, our products and our services. Our privacy
statement describes how we collect, protect and use information about
you during your visit on our web site.
What Personal Information Does GMAC Home Services Collect
Online?
We may collect personal information about you from the
information you provide to us when you fill out an application
or other forms on our site. We may also receive personal information
about you from consumer reporting agencies, your transactions with
us, our affiliates or others. This information may include:
Financial Information
Name
Address
Social Security Number
Account Numbers
Telephone Number
Email Address
Why Is Personal Information Collected?
If you fill out an application or other form on our site, we may ask
for a variety of information to help us communicate with you, evaluate
your eligibility and the product or services that may be right for
you. We may also obtain other information about you, for example, your
credit report. This information is used to determine your eligibility
for our products and services. Also, if you choose to share any personal
information with us, we may store it and use it for our own marketing
research and the marketing of our products and services to you.
When Is Personal Information About Me Collected Online?
We collect personal information about you when you fill
out an application or other forms on our site, when you register
through registration web pages and each time you update your personal
profile.
Does GMAC Home Services Use Cookies or Other Online Technologies
to Collect Information About Me?
Some of our web sites may make use of "cookie" technology
to measure site activity and to customize information to your personal
tastes. A cookie is an element of data that a web site can send
to your browser, which may then store the cookie on your hard drive.
So, when you come back to visit us again, we can tailor information
to suit your individual preferences. The goal is to save you time
and provide you with a more meaningful visit. When you visit our
site, we may collect and store information about your visit on
an anonymous, aggregate basis. We use this information to measure
site activity and to develop ideas for improving our site. This
information may include: time and length of your visit; web pages
you look at on our site; the web site you visited just before coming
to ours, and the name of your Internet service provider.
Do You Share Personal Information About Me?
In certain circumstances, we may share information about
you with other companies so that we may provide you with the products
and services you have requested. We may share information about
you with our suppliers and service providers for their use in providing
services, or within the General Motors family for market research
and marketing purposes as allowed by law. Also, we may share information
about you with credit reporting agencies when you complete an online
form or application. Any company with which we share information
about you for the above purposes is contractually required to comply
with confidentiality standards. We may disclose information about
you as required or permitted by law. We do not sell information
about you to anyone.
How Can I Review, Change or Correct Information You Collect?
We are committed to maintaining accurate and up-to-date information on
all of our customers. We may provide you with access to account information
in different ways, for example, over the telephone, online or on paper.
If you are a current customer and have registered for online access
through one of our web sites, you may be able to update information
such as: your address, telephone number, email address, user name,
password and secret question online. If you have completed and saved,
but have not submitted, an online form or application you may be able
to make certain changes to the information you have provided to us
before it is submitted. If you are unable to make changes to the information
you have provided to us online, you may contact us in order to do so.
How Do You Protect Personal Information?
We restrict access to the information obtained from our websites and
web pages to our employees, agents and contractors. We maintain physical,
electronic and procedural safeguards designed to protect personal information.
How Do I Contact GMAC Home Services If I Have Questions
About This Privacy Statement?
U.S. Mail:
GMAC Home Services
Voice Of The Customer
100 Witmer Road
Horsham, PA 19044
Email: vocg_pa@gmacm.com <mailto:vocg_pa@gmacm.com>
Telephone: 1-800-627-0128
Will GMAC Home Services Make Changes To This Privacy
Statement?
This statement is effective June 28, 2004 and remains
in effect until amended. GMAC Home Services reserves the right
to amend this Privacy Statement or alter its privacy principles
at its sole discretion without notice to you. Any alterations to
this Privacy Statement or our privacy principles will be posted
on our web site in a timely manner. Email sent using this web site's
email forms is logged and reviewed. |