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Ben Dillon It's my pleasure to provide the following reference letter for Steven Mavromihalis and his team at Pacific Union. I found Steven through a direct reference from a close friend (and satisfied client of Steven's). Working with Steven was both fun and surprising. Fun in that he really takes the house search personally, at least as personally as I did. Surprising in the sense that he would often dissuade me from pursuing properties that, in hindsight, looked good on the surface but were completely wrong for me. Ultimately, we found an amazing place at an excellent price in one of the toughest markets around. Some notes on Steven's team:
I really can't recommend Steven highly enough. I will absolutely engage him on the next transaction, both sell side and buy side. — Ben Dillon My husband and I would recommend the real estate brokerage services of Steven Mavromihalis without hesitation… He had everything we wanted and needed in a broker: a thorough knowledge of the market; intelligent, aggressive negotiating skills (so we felt confident we were getting the best deal possible); superb organizational and administrative abilities (I couldn’t believe the amount of paperwork we had to go through to buy our home and I was so grateful he was as “buttoned-up” as he was); the personality and humor to make looking actually fun; and the graciousness and patience to answer all my dumb questions! Furthermore, Steven exemplified an extraordinary honesty and
integrity that frankly we didn’t expect to find in a broker. Not only was he consistently
fair, straightforward and truthful; Steven went way beyond the call of duty
in our particular instance where we encountered a difficult situation. I’ve
never seen other brokers go the “extra mile” just for the sake
of decency the way he did. — S. Malkin, Writer & G. Malkin, Composer I am writing to express my great satisfaction with the services provided by Steven Mavromihalis... My husband and I have just concluded a lengthy interlude in the real estate business, which involved both purchasing a new home and selling our old home. Steven represented us in both transactions (Steven also helped us buy our first house), and we couldn’t have been happier with the care and attention he provided in facilitating our transition to a new home. As you well know, the residential real estate market is very competitive right now. Steven did a great job of keeping us apprised of new listings, and representing our interests in the process of making offers and counteroffers Steven displayed a tenacity well beyond the call of duty in ensuring that ours was the successful bid. When it came time to sell our old home, Steven also did an excellent job of advising us in preparing the house for sale, and showing it to brokers and clients alike. The home sold in less than a month, with multiple offers, an accepted offer above asking price, and a trouble-free close. I will happily recommend Pacific Union in general and Steven, in particular, to any friends or colleagues needing to sell or buy a home. Please feel free to use my name and this letter as a reference. — J. Przyblyski & E. Jaye We have recently culminated the sale of Corinthian Court... We could not have done it without the commendable representation of Steven Mavromihalis. Over the past six months he was extremely motivated, continually optimistic, and highly confident and aggressive in his pursuit to find a buyer for our property. Whatever needed to be accomplished, he was on top of it all the way. This exceptional attention to detail allowed the sale to go smoothly, quickly, efficiently. Through it all, he exhibited true professionalism when faced with roadblocks and employed innovative and novel solutions to problems that cropped up. I am truly grateful for his assistance in the sale of Corinthian Court and highly commend them for a job well done. — C. Chenes, President, Continental Savings of America As President of Pacific Union Marketing Company, I am constantly working with real estate agents. When faced with the challenge of selling my own home, I chose to work with Steven Mavromihalis because he represents the essence of professionalism. His energy and attention to detail contributed greatly to the successful sale of my home in less than one week. I would highly recommend him to anyone interested in buying or selling residential real estate in the Bay Area. — P. Zeger, President, Pacific Union Marketing Company Congratulations on an outstanding job! Your organization, attention to detail and negotiating skills have been very much appreciated. We are very happy everything has gone according to plan. Our thanks to you for a job well done! — R. Fischer & C. Choiniere, Director of Marketing, Moore Business Systems I would like to express my sincere thanks to you for the professional manner in which you assisted me in the recent purchase of my new home. Your integrity and dedication to helping me find the perfect house surpassed even my loftiest expectations. As a first time home buyer and busy professional I was somewhat apprehensive about the entire process. You were extremely attentive to my needs at every stage, from helping me become more knowledgeable about the local market, to always accommodating my schedule, through offer, negotiation and closing processes. The highest compliment I can pay is that over the course of our working together, you served my interests completely. As a consequence, I felt in complete control of the pace and direction of our search and am ecstatic with its outcome. Your attention to detail was outstanding. I never had to ask you twice for anything. Such thoroughness is rare in any field and equally valuable. I look forward to working with you again in the near future and would unhesitatingly recommend you to anyone who is buying or selling a property. — M. Pastore, C.O.O., Tumbleweed Software I consider the opportunity to write on behalf of Steven Mavromihalis a great pleasure. If there were something equivalent to the Academy Award for selling he would be in the spotlight every year! His dedication and conscientiousness were the paramount reasons that we sold our 77 unit apartment building. His knowledge of the market allowed us to sell the building in less than 90 days, which is remarkable, as we had the property listed with other brokers for over a year. — G. Roth, Vice President, Property Mortgage Co., Inc. I would like to express my appreciation for your invaluable assistance in my recent real estate transactions. Selling my condo and locating another property took a great deal of time and effort for all of us. I’m sure you had better things to do on Sunday afternoons than spending them at my “Open House” on Lake Street. In addition, you spent a lot of hours searching the real estate listings and arranging for me to view everything that was even a remote possibility. Your support and understanding during the difficult time of my mother’s illness and subsequent death was very important to me as well. It was so frustrating for me to be 3000 miles away - your phone calls, letters on my behalf to the tenants and interactions with the mortgage company and other realtors smoothed the way for the successful completion of my purchase. Even in the midst of this duress, your sense of humor prevailed and enabled me to laugh at a very stressful time of my life. Thank you for being my friend. I will certainly never hesitate to recommend you to anyone who is looking for a real estate agent. You are a consummate professional, and a pleasure to work with. — M. Miller, UCSF Medical Center I recently purchased a residence in Pacific Heights and was represented by Pacific Union agent Steven Mavromihalis. Over the course of five months, I found Mr. Mavromihalis to be thoroughly knowledgeable about San Francisco Real Estate, a particularly important aspect to me since I had recently relocated to the area. I found my current home through Steven and it is unlikely I would have known of its availability without his help. He enabled me to purchase the home for what I consider to be a very good price. Although Steven represents many clients, I always had quality service and attention. Finally, the 30 day escrow period, which included a personal introduction to my new neighbor arranged by Steven, went smoothly. Steven also provided me with several valuable resources, including painters, contractors and many other important contacts. It has been my pleasure working with him and I will refer him to other buyers whenever I have the opportunity to do so. — S. Murdy, Vice President, VISA U.S.A. Thank you for the peace of mind you provided me during the sale of my home in Mill Valley and the purchase of my condominium in San Francisco. I appreciated the sensitivity to my personal situation and your professionalism in handling the variety of activities necessary to successfully complete both transactions. Your clarity of vision, organized follow through, and ability to anticipate the unexpected, helped us to avoid the typical pitfalls inherent in every real estate transaction. The individual situations are too numerous to list in this letter but please be assured I will not do a real estate transaction in the Bay Area without consulting you first! Thank you again for both your sage advice and for taking care of all the details. — P. Palmisano, Chairman, Pacific Union Marketing Company I am writing to follow up on the sale of my house at 1430 Masonic which was handled by Steven Mavromihalis. My wife and I have known Steve for over four years and we
decided to use him to help us sell our house based upon his
style, strength of personality and attitude towards transactions.
From the beginning, Steve handled our expectations and desires
in a very straightforward and sensible manner. Sellers are
very difficult customers and I would put my wife and myself
in the category of especially difficult since I am in the business
of buying and selling companies. At each step in the process,
Steve laid it all out, anticipated our concerns and helped
to facilitate the sale of our house. We could not have been more pleased with Steve’s efforts on our behalf. We have recommended him to our friends and colleagues at work. If we ever return to the Bay Area, I would immediately contact Steve for advice and enlist his help in finding and buying another home. — E. James Streator III, Managing Director, Health Care Services, Hambrecht & Quist Thank you for your assistance and professionalism
in the negotiation of the purchase of our unit. Both Jenny and I
always felt you were on top of the transaction and that nothing would
fall through the cracks. — L. Lawrence, Senior Vice President, Corporate Real Estate, Bank of America Alayna and I cannot thank you enough for the extra effort and care you took in our purchase of 3848 Sacramento. As a real estate professional myself, I give you the highest marks. You looked after every detail from due diligence, loan application, escrow, closing and post closing clean up. You diplomatically handled one of the most difficult sellers whom I have ever encountered in my career. We are very pleased with your personal attention and follow up. In this ever more complex legal world, you made sure that the extensive paper trail was complete. You are a true real estate professional. We would be happy to recommend your services. — Tom Gray, President, Pacific Union Properties Thank you for your professional assistance in locating and purchasing our new home. You were most patient as we searched San Francisco, Marin and Sonoma counties for a residence, and provided us with clear recommendations based upon our needs - we were impressed by how you pinpointed what it was we were looking for and directed us to those places that best fit. Once the time came for making an offer, you provided excellent background and comparable sale information. Your offer presentation made a strong case for our offer - their agent even cited it as one of the most professional she had ever seen. You were meticulous in your effort to see that all contingencies and potential problems were addressed prior to sale. From start to finish you were a true professional. Thanks so much for helping us make this relocation so effortless. Please feel free to use us as a reference at anytime. — C. & K. Joiner, Vice President (retired), Chrysler Corp. Thank you for a very pleasant, incredibly professional experience that was also full of friendship. This experience was as sweet as the last (with another broker) was bitter. You are a unique person with a very special gift. We were fortunate to be the beneficiaries of this special relationship. We will call you soon to arrange a celebration of our successful purchase. — Joseph Grubb, Director, San Francisco Rent Board We would like to offer our deepest gratitude for your extensive efforts with the purchase of our new home. Thank you for spending countless hours researching properties and keeping us informed during the house hunting process. Once we determined a location and style of home, the rest of the process was nearly effortless. We greatly appreciate the professional guidance and real estate education you provided…superior negotiating skills...resulted in an excellent purchase price on our new home. You have demonstrated that client satisfaction is a primary goal. We are looking forward to many years of happiness and memories in our new home. — B. & S. Scarth, Consultant The sale of the Larrouilh residence was everything we expected and I must personally thank all of you at Pacific Union for your help. The research and strategy presented by Steven was in my mind right on, and the negotiations that he performed on behalf of the Bank were handled in an exceptional manner. Although a BNP customer was brought to contract, I think the fact that Pacific Union was able to produce a back up (offer) made this deal happen. The issues and personalities you had to tolerate in the closing process would have tested the patience of a saint. The work done by Pacific Union on this property certainly furthers our excellent relationship that is so highly valued by Bank of the West. — D. Weyant, Executive Vice President, Bank of the West I am writing to thank you for doing an outstanding job in helping me to purchase my first investment property. After having unsuccessfully spent over 14 months working on my own and with various listing agents, I feel very lucky to have found someone of such talent, motivation, and grace to help me. It would be hard to list everything you did that was so effective. However, the things that stand out in my mind are:
Many, many thanks! — N. Robison, Project Manager, Hewlett Packard I have been wanting to write you for several months - to thank you for the terrific job. You did such a great job of selling my Sausalito property in spite of its incumbent problems. I was especially pleased by your professionalism; your willingness to take on the burden for me & relieve me of monotonous proceedings; your knowledge and experience; and your great attention to detail. I think you are the best. — J. Sulser I can’t thank you enough for finding my new house in San Francisco. I am amazed at how you analyzed my desires and needs to coincide with my bank book. Your brilliant lead and subtle maneuvering has landed me in a sweet home, an up and coming garden showplace, a safe and friendly neighborhood, and an income property with investment potential! What more could I ask for? Many thanks. — M. Abraham Just for the record, when I decided that my six unit building at 372 Vallejo, San Francisco was going on the market, I looked around for “visible” and “visibly successful” real estate agents. Your names came to me through the articles you’ve written on real estate transactions. I saw in those articles people who could understand and explain to me the dynamics, coach and assist me through the work and waiting periods, and manage the buyer(s). Whoever else may read this needs to know that you did all of that and more. The rest is just details, but perhaps most clearly I value the “hand-holding” or “moral support” that you did. It was not easy being a woman essentially alone, coordinating all the work to be done both on this building and in setting up my 1031 exchange, and pulling it off. Timing and follow-through with the buyer of Vallejo St. was really tricky on this deal. It does not matter to me whether you followed up well, knit-picked them into compliance, or backed them down - it worked! I come away from this feeling I understand what we did, why we timed it that way, what the realistic options were, and that we called it correctly! I can only hope that you continue to love your work... — C. Skinner, Accountant We are so grateful for all the assistance you have provided in both helping us buy a house in Mill Valley and in selling our home in San Francisco...working with you resulted in emotionally smooth sailing on both ends. When we found a home, your tenacity and flair for negotiating secured a fair price and a rapid and seamless close of escrow. It eased our burden greatly in a crazy market and we are very excited that we found a home in exactly the neighborhood we wanted. When we sold our 2539 Clay, your advice and strategies were right on the mark: being well-priced and well positioned due to your marketing efforts, we were able to secure six valid offers and close at more than 5% over our initial asking price. Bravo! We appreciate your professionalism and organization, as well as your solid advice on how to best secure our financial interests. I would recommend you unequivocally to anyone serious about maximizing their chances of real estate success. Thank you, thank you, thank you. — K. & H. Kuhn, Graphic Designer & Project Manager, HP This letter is an unsolicited testimonial to the professionalism and perseverance of one of the best real estate brokers in the business ... Steven Mavromihalis. Anyone considering selling their residential real estate must hire you if they want to get the best price for their property with the most painless sales process known to man. Our Noe Valley Victorian home was such a fixer upper that is became a real downer ... It seemed that every day that passed another nightmarish house problem would surface. Our first reaction was to sell the house ourselves ... Within three months of our abysmal results in selling the house ourselves, Steven was hired to market the house for sale.... he had over 350 people through the property for the first and only Sunday open house. Steve personally presented the eight offers to us at the only time we could meet him ... 11 PM. We selected the best offer and he went to work closing the sale transaction. He took care of every detail on the deal and communicated with us throughout every step of the transaction. Today, we just received a big check from the title company with the sale proceeds. We intend to bank most of the sales proceeds except for the funds to cover dinner for Steve and his wife at the restaurant of their choice, as he won the bet that he would sell our house for over $***. We still can’t believe he did it. In closing, we would like to advise prospective residential sellers that if you want the best price for your property, you have two choices ... hire Steve, or pray for an act of God. Should anyone have any further questions, feel free to call us at (415) 531-9416. — J. Jensen, Commercial Real Estate Broker, M. Komine-Jensen We would also like to thank you for your time and effort in working with us to sell our home.....we are especially grateful for your professionalism and commitment in working through the challenges to bring us to the final result - a sale! In most real estate deals, the process is clear and the results a matter of time. It is when the challenges arrive that one hopes that they have made the right decision in selecting an agent. We are grateful for our choice.... We would be more than willing to act as a reference should the need arrive. We look forward to working with you in the future. — B. & J. Pearce, Mellon Capital & Oracle My husband and I recently purchased in the Cow Hollow/Pacific Heights area of San Francisco. Steven Mavromihalis of your office represented us. We were extraordinarily pleased with Steven’s efforts on our behalf. Tony and I met Steven two years ago at an open house ... In the succeeding months, Steven was tireless in seeking a property for us. He consistently kept us informed of houses that were coming onto the market in our price range and preferred neighborhoods and took us to see dozens of them..... He made several difficult bids for us - difficult not because of Steven, but because of our over-optimistic expectations. Finally, through a very tough series of negotiations, Steven helped us to acquire, on very favorable terms, an interest in the building in which we were renters. We plan to renovate the top floor of this building, which has wonderful space and a terrific view of the Bay. Steven has a number of skills and talents that we found particularly important in our house-buying process. First, Steven knows construction, and can point out attributes and flaws of structures that Tony and I would have missed entirely. Second, Steven is well-known and well-liked within the real estate community in San Francisco, and clearly has a strong reputation for integrity among his peers. In addition, Steven is enormously patient, and is a consummate diplomat. My husband and I have strong and often conflicting likes and dislikes, and while we like to believe that we are fair-minded, we are tough negotiators. He gave us honest assessments of our bargaining strategies, and then made proposals to sellers that we could all feel comfortable with. Steven was an invaluable advisor throughout our buying process, and has become a good friend. We frequently recommend Steven to our friends and business associates. Two of Tony’s office colleagues, and a friend of a third, have purchased properties with Steven’s assistance. They all have been delighted with Steven’s services. We expect that you will be pleased to hear what a great asset Steven is to your company. — K. Sullivan, Attorney & Adjunct Professor of Law, and T. Ain, Principal & General Counsel, Dresdner RCM Global Investors We have now completed our fourth real estate transaction in less than 18 months. It has been a very busy, and profitable, time! Each deal has been highly successful, and the success is almost entirely due to your dedication, patience, and expertise.... I always feel as if I have a very unfair competitive advantage over anyone else, with you working on my behalf. It would be hard to single out what it is that you do so well, but I am going to try anyway:
I will tell anyone interested in how wonderful you are to work with, and will be happy to speak with any prospective clients if it would help. — N. Robison, Hewlett Packard Consider yourself very fortunate that your search for a home has led to Steven Mavromihalis. Had it not been for his effort, we can honestly say that we probably would not be living in the home where we presently live. Steven is exceptional in the amount of energy he expends and on the level of personal commitment towards his clients. Being first time buyers, we really had no idea the amount of work it took to buy a house. Yet Steven was right there every step of the way to not only offer expert advice that was always dead on, but to also extend moral encouragement. Further, through personal comments and actions, he displayed a level of honesty and trustworthiness that is not often associated with his line of business. He was also able to recommend a network of contacts that was second to none. His very personable, yet highly professional, personality allows us to recommend Steven with great enthusiasm and with absolutely no reservations. — A. Bjork & M. Cohen My husband and I are writing to commend Steven Mavromihalis on the great services that he provided us during our recent purchase of our first home in Dolores Heights. As this was a new experience for us – and a particularly difficult one for a buyer in the current San Francisco housing market – Steven shared his thorough knowledge and expertise with us. With his enthusiasm, good humor and frankness, Steven kept us from giving up our wish to find a house in the competitive San Francisco market. He skillfully helped us change our strategies at every turn and deal with the ups and downs of the buying process. His high-energy personality and dedication to his profession made us confident that we were always getting the best service. Steven is remarkably proficient as a facilitator and negotiator, and has an excellent set of contacts and resources in the real estate industry. This was particularly evident with the house that we ended up purchasing as it was with his negotiation skills and contacts that we secured ownership. We not only had a competitive edge in the buying process, but have also been able to move forward on the renovations of our Victorian “fixer-upper” with trustworthy and skilled contractors, engineers and other contacts that he has shared with us. — Jeannie Fraise, PHD Candidate, Stanford University, and Christophe Fraise, Category Manager, Respond.com Working with you has been an absolute pleasure. Thank you for spending so much time and energy on our land purchase. We have a great respect for your integrity and the way you handle your business and manage your clients. We’re looking forward to working with you on our next home purchase. Thanks again. — Natalie Kitamura Alwitt, Graphic Designer, and Philip Alwitt, Inventor, Entrepreneur We are so much enjoying our home and not a weekend goes by that we aren’t reminded of the current housing market (we check out the neighborhood open houses!) and we think how fortunate we are to be living exactly as we would hope. I’m sure your ego doesn’t need any boosting but in all honesty, Kristina and I often talk about you and how we feel so fortunate about the help, guidance, direction, handholding, and wisdom you shared with us! — Dorian and Kristina Young I am writing to express my sincere appreciation for your assistance in the recent sale of the 13-unit building on Montgomery Street. Your thorough knowledge of the San Francisco Real Estate market and your professionalism are highly commendable. I am especially impressed by your honesty and integrity. During the whole process of negotiation, I totally trusted and depended on your advice to make the correct decisions. I am most satisfied with the outcome of the sale. It has indeed been a great pleasure working with you. I will recommend your services to other sellers without hesitation whenever I have the opportunity to do so. — Sonia Y. Chan, Broker I am writing to once again thank you for your excellent service on my behalf in the sale of my Noe Valley property. I suppose that by now I am beginning to repeat myself in these letters, since this is the fifth transaction you have completed for me in the past four years, with one more replacement property purchase under way – number 6! Repetition notwithstanding, I want to take the time to thank you for your service and commitment to my success. The deals we have done together have far exceeded my expectations in terms of financial reward. In fact, the results are unbelievable. I must tell you, though, that this is not the most valuable thing you have done for me. The thing I value the most is what you have taught me – the way you have taken the time along the way to educate me about real property, investing, the marketplace, deal-making, management, and so many other things too numerous to list here. Four years into being a real estate investor, I have learned so much, and your advice and guidance have been the biggest part of it, both directly through what you have taught me, and indirectly by where you have referred me to other professionals and organizations. This is really what you should be most proud of – that you deliver value to your clients far beyond the numbers and dollars of any given transaction. Although I dealt with your assistants, Veronique Wiggs and Marijane Athenais, peripherally, they were always most helpful and professional. You are very fortunate to have such capable and helpful assistants. What a great team you all make! With great admiration and gratitude, — Nancy Robison, Managing Consultant, Hewlett Packard We are writing to try and express our gratitude and strong recommendation for the services provided by Steven Mavromihalis. We were given Steven's name as a potential broker after having looked for many months. We were not at all satisfied with the houses we saw and how our agent worked with us. In our first meeting, we told Steven about our dissatisfaction and our cynicism with brokers and their desire to simply sell any house, at any price, in any condition, in any neighborhood. We were looking for someone to help us find a home - a place where we would create and share so many special moments with family and friends. Early in the process, we were quite surprised when we saw the first house that excited us. Steven actually told us he did not think it was the right one and that we should keep looking – and not just with that house, but with a number of houses. This is something that we never expected to hear from a realtor! He was always honest with us about each house we saw, telling us what was good and what was bad. He worked hard to understand what was important to us both by what we said and importantly by how we reacted. Through the course of a few months, Steven became our partner in finding a home. In addition to becoming a partner, Steven and his team (which is
something unique that we never thought about looking for in a realtor!)
were excellent at all the operational aspects of buying a home: communicating
a thorough understanding of the market and valuations; fantastic
negotiating skills, exceptional organizational and administrative
abilities; and helping us through the process of all the other services
needed to buy a home from title companies, to lenders, to insurance,
to contractors. Of course, he also made it fun with his always optimistic
and positive attitude. — J. Ansanelli and V. Dawson We write to express our thanks to Steven Mavromihalis and to recommend his real estate brokerage services. Through nine grueling months in search of a home, Steven educated us about the market, patiently wrote many offers with us, and negotiated a transaction that landed us in a wonderful new home. As first time buyers, we valued Steven’s perspective on the market and appreciated the time he spent answering our countless questions. Most importantly, though, Steven negotiated an amazing transaction that got us the home we wanted without the hassles and bidding war we had come to dread. We recommend Steven’s services to anyone in need of an experienced and highly skilled negotiator and real estate broker. — Ned and Maya Segal We had a great experience working with Steven and
his team during the sale of a house and the subsequent purchase of
one. Because Steven’s
goal is to be involved with his clients for a long-term relationship,
he catered to our timing needs and listened to our thoughts on what
we wanted. Steven quickly came to understand our risk preferences,
tailoring his recommendations to our requirements. We had a similarly rewarding experience with Steven during the purchase of our current house. Instead of encouraging us to buy the first place we liked--as some other agents might have--he gave us several reasons why we shouldn't buy it. On other properties, he explained why they weren't worth the price that we would have to pay for them. Luckily for us, he persisted in this activity for a few more properties, until we found one that fits us well in both features and price. Steven and his team provided us with great information and service over the period of seven months during these transactions. Although we expect to live in our current house for quite a while, we will gladly work with him again. Steven is fun to work with: his energy, wit, and insight were key to transforming the normally stressful processes of buying and selling into a fulfilling and educational experience for us. — Mike and Cheryl Shwe How could we ever thank you enough for your wonderful help selling our home? We feel that no one else could have better represented us and we truly appreciate the lengths you went to to help us make the most of our opportunity. Your advice, honesty, expertise and integrity worked to make this a great experience all around. Your negotiation skills benefited both us and the buyer and we thank you. We would wholeheartedly recommend you to anyone selling (or buying) in San Francisco. Please give our warmest thanks to your team as well. — Ruth Krueger It’s hard to know where to start a referral letter for someone as deserving as Steven Mavromihalis. So I’ll begin with a deep thanks to Steve and his team! My wife and I had been searching on and off for almost one year for a “dream home” where we could raise our family and be happy living for many years to come. Steve and his team helped us find that house, negotiate the contract rapidly and then, with results that exceeded our expectations on price, terms and speed, sell our current home in San Francisco. My wife and I would recommend Steve and his team without hesitation. As we typically do with any important decision in our life, we thoroughly researched who we wanted to work with. We only interviewed agents who came highly recommended from friends who had purchased homes in the last two years, and whom had top agent status with their respective firms. We believe Steve and his team were the most qualified and after our experience, can attest that they lived up to all of our expectations and more! What stands out about Steve? Steve is a smart, sophisticated business person who happens to specialize
in real estate. Steve is dedicated, passionate and responsive. Steve works seamlessly with a highly qualified, complimentary team. We had a wonderful experience with Steve and his team and would be happy to speak with any prospective clients of his if you have any additional questions! — Victor Hwang We had the extreme pleasure of working with Steve Mavromihalis on the recent purchase of our home in San Francisco. Given the excellent job and impression made, we wanted to make sure that the efforts of Steve and his team did not go unnoticed. To give you some context for our situation, we were living overseas in Asia and had a short window of time with which to make a number of key decisions related to our move to the Bay Area. During a 4-day trip to San Francisco, we needed to quickly get up to speed on the basics of the real estate market in the Bay Area, determine which real estate team we wanted to work with, understand the range of possibilities based on our price points, find a mortgage broker/get a pre-approved mortgage, and gain insight on bidding strategies. It was during this trip that we met Steve and it is because of Steve that we were able to move as quickly as we did and become comfortable with the key decisions we had to make in a very short timeframe. Steve did a terrific job on all counts. We knew we had an ambitious agenda and even we were skeptical whether we would be able to achieve everything we set out to accomplish particularly given our timeframe. With Steve's guidance, we were able to achieve our goals and successfully bid on a house within one month of starting the search process. In reality, with Steve’s help, we were mentally ready to make bids after only a few days in the city. Specifically, Steve helped us gain a significant level of comfort around the types of choices we needed to make and provided us with valuable suggestions on how to narrow down our possibility set (e.g., neighborhoods, size, condition of home, etc.). Additionally, he was very forthcoming with recommendations on other people we could talk to - all of whom were very professional, well-versed in their fields (mortgage, general references, construction, legal), and very helpful. During our escrow process, Steve and his team were very efficient and responsive to ensure that all the paperwork was completed and that our process ran very smoothly, with Steve personally taking part at the escrow signing and making last minute inroads on our behalf regarding escrow fees. In sum, Steve was there for us at each step of the way - providing encouragement and practical support. We would not have been successful without him. To be very specific, Steve earned our trust from day one and it is because of this trust that we decided to work with him and his team. Steve’s ethics truly showed in our particular situation when our final interest fell on a house Steve was engaged in selling. He was very upfront about the issues involved, in no-way and at no point pressured us or attempted to influence our decision and immediately sought to ensure that the ‘process’ remained fair and impartial to all parties. We had a truly wonderful experience working with Steve and would recommend him to any of our friends exploring the purchase or sale of a home. If there is any additional information or surveys we can contribute to, feel free to pass them to us. — Bert and Lareina Galleno
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